Customer service is our number one priority and we work tirelessly to make sure your trip is nothing less than fantastic. There is no better way to verify how great the trips are than by reading the independent reviews from our customers.
It’s not just our customers who recognise our awesome service – we have been awarded an award in the category of Best Customer Service in the British Youth Travel Awards for the past two years and Best Support Service!
Everyone in the team has travelled Europe extensively so we know where to buy all the tickets, which are the best hostels and hotels, and how to get to them; even if you book with short notice, you can rest assured that your trip will run smoothly. Travelling with Euroventure means no nasty surprises and the freedom to plan your days however you like.
Thanks to our exclusive partnership deals across Europe, Euroventure is great value and our customers think so too. We pass these savings onto you, as we think that travel should be open to everyone!
We’ll guide you from the moment you request a quote, right through to your departure day. We like to get to know each traveller and understand exactly what they want to get out of their Euroventure. Our customers love this personal approach, and we think it’s what sets us apart from most travel companies.
– Customise your trip until it’s perfect for you
– Discuss any questions with your travel advisor before you book
– Receive pre-departure advice & booking updates from our Travel Team in the run up to your trip
– Feel reassured with 24-hour assistance while you’re away
Each hostel and hotel that you’ll be staying in has been handpicked for its friendly atmosphere, great facilities, and helpful staff. Some of our hostels and hotels even have swimming pools and bars on-site, perfect for unwinding after a long train ride! You’ll always be centrally located so you’ll never be too far from the action in the city or from the train station, which will be accessiable either via public transport or through a short walk on foot. When you travel with us, rest assured that you’ll be well looked after with no nasty surprises – we test accommodation ourselves, so we should know!
Everyone knows that European trains are some of the best in the world.
Unfortunately, Europe’s trains are also known for their tendency to go on strike – a problem which can leave you very few options and little to no financial protection if you’re travelling on your own!
Luckily, when you travel with Euroventure, we make it our job to get you where you need to go. When you book through us, you ensure you’ll never be left out of pocket due to rail strikes or unplanned cancellations.
If your train is cancelled due to strikes, we’re just a phone call away. We’ll do everything within our power to get you to your next city at no extra cost. Whether that be advising you on alternative travel arrangements, liaising with station staff or even putting you up overnight, whatever the solution may be, we’ll take care of it – ensuring that you have total peace of mind during your travels.
Whether you’ve booked one of our pre-arranged routes or customised your own, we at Euroventure work out the cheapest and most efficient way for your route to be taken, saving you the time and stress of arranging your trip alone. So there’s no need to worry about where to find and buy tickets and passes, and which types to buy – we take care of all that!
Plus, if your route requires compulsory seat reservations in conjunction with your Interrail Pass, they’ll all be sorted in advance and included in your trip price, so that’s one less thing to think about!
That said if you would like to add seat reservations for all journeys, and not just compulsory ones, just let your trip planner know and they’ll be happy to price this up for you. Reservations can be more expensive than you may expect and are often compulsory so, unlike with other companies, when you travel with Euroventure, there are no unexpected fees!
We can include both the Eurostar and transport from most main UK cities to your first destination, just to make things that little bit easier. If you’re starting or ending your trip in or near Paris, Amsterdam or Brussels, just ask your trip planner for more info!
Since every traveller is different, our independent trips don’t include activities as standard. We like to leave you guys free to explore Europe on your own terms! We do give you plenty of suggestions for things to do, see and eat in your travel pack, but if you’d like us to go one step further, we can also add on tickets, day trips and activities for you in some of Europe’s major cities!
For the full list of activities, check out our Euroventure shop, where you can find all of our available add-ons. You can add any of these to your trip after you’ve booked online or ask your trip planner to add them on for you while you’re tweaking your route.
If you’d like to upgrade to private cabins on night trains or ferries, or upgrade to First Class on your day trains, you can add these on to available routes when you book online.
